99bee Privacy Policy
Your personal information is very important to us. This policy details how 99bee collects, uses, and protects your information.
This Privacy Policy ("Policy") is issued by the 99bee online betting and casino platform ("99bee", "we", "us") and applies to users ("you", "user") of the website https://99bee.cam and its related services ("Platform"). By registering on or using this Platform, you are considered to have accepted the terms described in this Privacy Policy. Please read this policy carefully.
This policy applies only to 99bee.cam's own data collection activities. We are not responsible for third-party websites or services.
Purpose and Scope of Data Collection
99bee collects certain personal information with the goal of providing the best possible service to its users. We collect only the information necessary to operate our services, manage your account, and ensure secure transactions. No unnecessary or excessive information is collected.
The main purposes of data collection are as follows:
- To complete account registration and management.
- To process deposit and withdrawal transactions.
- To verify user identity and prevent fraud.
- To provide customer support.
- To comply with applicable laws and regulations.
- To improve the quality and performance of the Platform.
Information We Collect
99bee may collect the following types of information:
2.1 Identity Information
- Full name (in Bengali or English).
- Date of birth (for age verification — only users aged 21 and above may register).
- National ID number or passport number (where applicable, for identity verification).
2.2 Contact Information
- Email address.
- Mobile number (linked to bKash, Nagad, Rocket, or Upay transactions).
2.3 Financial Information
- Mobile banking number (bKash, Nagad, Rocket, Upay).
- Transaction history, records of deposits and withdrawals.
2.4 Technical Information
- IP address and device identification information.
- Browser type and version.
- Date, time, and duration of access.
- Information collected through cookies and similar tracking technologies.
2.5 Gameplay Information
- Betting history and game activity logs.
- Records of bonus and promotion usage.
- VIP level and rewards history.
How We Collect Information
We collect information in the following ways:
- Directly provided: Information you give us during registration, login, or when contacting customer support.
- Automatically: Through cookies, log files, and similar technologies when you use our Platform.
- From third parties: Necessary information from identity verification or payment processing service providers.
How We Use Your Information
Collected information is used only for the stated purposes. 99bee may use your information in the following ways:
- To create, manage, and verify your account.
- To complete and verify financial transactions (deposits, withdrawals, and bonus payments).
- To provide a customized gaming experience.
- To inform you about relevant offers and promotions (based on your consent).
- To detect and prevent fraud, money laundering, and other illegal activities.
- To implement responsible gaming policies.
- To fulfill applicable legal obligations.
- To improve our services and the quality of the Platform.
We do not sell your personal information to advertisers or any other third party.
Sharing and Disclosure of Information
99bee may share your information with third parties only in the following limited circumstances:
5.1 Service Provider Partners
We work with trusted service providers for payment processing (bKash, Nagad, Rocket, Upay), identity verification, and technical infrastructure maintenance. Only the information needed to carry out a specific task is shared with these partners, and they may not use this information for any other purpose.
5.2 Legal Obligations
We may be required to disclose information to comply with court orders, government directives, or applicable law. In such cases, we will provide only the minimum information necessary.
5.3 Business Restructuring
In the event of a company merger, acquisition, or asset transfer, your information may be transferred to the new entity, but the terms of this Privacy Policy will remain in effect.
We never sell or rent your personal information to advertisers, data brokers, or any other unauthorized third party.
Data Security Measures
99bee uses industry-standard security measures to keep your personal information safe. Our data security framework includes:
- SSL Encryption: All data exchanged between your browser and our servers is transmitted through encrypted channels.
- Access Controls: Only authorized personnel may access your information, and only for specific required purposes.
- Data Minimization: We collect and store only the information that is necessary.
- Regular Security Reviews: Our systems and processes undergo regular security assessments.
- Two-Factor Verification: An additional verification layer is applied for sensitive activities.
However, no transmission of information over the internet is completely risk-free. We strive to ensure the highest level of protection, but no method can be claimed to be 100% secure.
Cookies and Tracking Technologies
The 99bee Platform uses cookies and similar technologies to operate smoothly and improve the user experience.
7.1 Types of Cookies
- Essential Cookies: Required to maintain login sessions and security.
- Functional Cookies: To remember your preferences and settings.
- Analytics Cookies: To analyze and improve Platform usage.
7.2 Cookie Controls
Cookies can be disabled or deleted through your browser settings. Please note that disabling certain essential cookies may cause some Platform features to not work properly.
Data Retention Period
99bee retains your personal information only for as long as it is needed to fulfill the purpose for which it was collected, or as required by applicable law.
- Active account data: for as long as the account remains active.
- Closed or inactive account data: for up to five (5) years after account closure, as required for legal purposes.
- Transaction records: for the period specified under applicable financial regulations.
Once the specified period has passed, your information is securely deleted or anonymized.
Your Rights
As a 99bee user, you have the following rights regarding your personal information:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information.
- Right to Erasure: The right to request deletion of your information in certain circumstances (subject to legal obligations).
- Right to Restrict Processing: The right to request that processing of your information be limited in certain cases.
- Right to Object: The right to object to your information being used for marketing purposes.
- Right to Data Portability: The right to receive your information in a structured format.
To exercise these rights, contact us by email: [email protected]
Protection of Minors
99bee strictly follows an age verification policy. Our Platform is for users aged 21 and above only. We do not knowingly collect any personal information from persons under the age of 21. If we are informed that information from a minor has been collected, we will immediately close the relevant account and delete the information.
Response to Security Breaches
In the event of a data security breach, 99bee will immediately take the following steps:
- Assess the extent and impact of the breach.
- Notify affected users as quickly as possible.
- Take immediate action to eliminate the source of the breach.
- Inform the relevant authorities where applicable.
- Strengthen measures to prevent similar incidents in the future.
Changes to This Policy
99bee reserves the right to amend this Privacy Policy at any time. If significant changes are made, we will notify you by email or by displaying a notice on the Platform. Continued use of the Platform after changes are made will be considered acceptance of the updated policy.
The latest version of this policy will always be available at https://99bee.cam/privacy-policy. The "Last Updated" date at the top of the page will tell you when this policy was most recently changed.
Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: Support in Bengali is available 24/7.
We will aim to respond to any complaint or request within 30 business days of receipt.
Applicable Law
In drafting and implementing this Privacy Policy, we follow internationally recognized standards and best practices related to data protection and personal privacy. Any dispute arising from this policy will first be addressed through mutual discussion between both parties.