99bee Terms and Conditions

1. General Information and Eligibility

99bee (hereinafter referred to as "the Platform", "we", or "the Authority") is an online betting and casino service provider operating for users in Bangladesh. These Terms and Conditions ("Terms") apply to all services provided through the website https://99bee.cam.

1.1 Eligibility Requirements

To open an account and use the services on 99bee, you must meet the following conditions:

• You must be 21 years of age or older.
• You must have a valid and active Bangladeshi mobile number.
• You agree to create an account using accurate and genuine information.
• You are not subject to any legal restriction that prevents you from agreeing to these terms or using online gaming services.
• You are using the platform voluntarily and at your own responsibility.
• Each individual may operate only one account.

1.2 Scope of Services

The 99bee platform offers cricket betting, slots, live casino, roulette, crash games, and a variety of other games. The Authority reserves the right to change, expand, or reduce the scope of the platform's services at any time.

2. Account Registration and Verification

An active account on 99bee is required to participate in any betting or gaming activity.

2.1 Registration Process

During registration, you must provide accurate and up-to-date information, including:

• Full name (as per your national identity card)
• Active mobile number
• Correct date of birth
• A secure password

2.2 Identity Verification (KYC)

To ensure secure transactions and prevent fraud, the 99bee Authority may request the following documents to verify your identity at any time:

• National Identity Card (NID) or passport copy
• Proof of mobile banking account ownership
• Proof of residence if required

Withdrawals may be held until verification is complete. Providing false information will result in account cancellation and the balance may be forfeited.

3. Account Security and Management

Ensuring the security of your account is entirely your responsibility.

3.1 Password and Login Security

• Do not share your login credentials with anyone.
• Use a strong password — a combination of letters, numbers, and symbols.
• Always log out after using a public or shared device.
• If you suspect unauthorized access to your account, notify the support team immediately.

3.2 Account Responsibility

You are responsible for all activity carried out from your account. 99bee will not be liable for any third-party activity unless it is caused by a fault on the platform itself. Each individual may operate only one account — creating multiple accounts will result in all accounts being cancelled.

4. Deposit and Withdrawal Policy

4.1 Deposit Terms

Funds can be deposited on 99bee using the following payment methods: bKash, Nagad, Rocket, and Upay.

• Minimum deposit amount: ৳200 (per method)
• There are no processing fees for deposits.
• Deposited funds are generally added to your account instantly.
• The mobile banking account must be registered in your own name.
• Depositing via a third-party payment account is prohibited.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳500
• Withdrawal processing time: 30 minutes to 3 hours
• Withdrawals can only be made to the same mobile banking account used for the deposit.
• Withdrawals may be held if verification is pending.
• Withdrawals will be restricted if bonus wagering requirements have not been met.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

99bee offers a welcome bonus for new members:

5.2 General Bonus Terms

• Each bonus offer must be used within a specified validity period.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement is fulfilled.
• Multiple bonus claims from the same household, IP address, or device are not allowed.
• Bets placed with bonus funds may be restricted to certain game categories.
• The Authority reserves the right to change bonus terms or cancel the bonus program at any time.
• If evidence of bonus abuse is found, the account will be closed immediately.

6. Betting and Gaming Rules

6.1 General Betting Rules

The following rules apply when placing bets on the platform:

• Once confirmed, a bet cannot be changed or cancelled unless the event is cancelled.
• The Authority reserves the right to cancel bets accepted at abnormal odds due to a technical error.
• If an event is cancelled, the stake for that bet will be refunded.
• Official sources will be used to determine results.

6.2 Cricket Betting

For cricket betting, wagers can be placed on BPL, IPL, T20 World Cup, ICC tournaments, and other international and domestic matches. If a match is cancelled or drawn, settlement will follow the betting rules.

6.3 Live Casino and Slots

Live casino games are played with real-time dealers. The Authority will not be held responsible for game sessions interrupted due to loss of internet connection. Slots game results are determined by a Random Number Generator (RNG) and are completely impartial.

7. Prohibited Activities

The following activities are strictly prohibited on the 99bee platform:

• Operating multiple accounts.
• Using false or altered identity documents.
• Conducting transactions using a third-party payment account.
• Using software bots or automated tools for betting or gaming.
• Money laundering or transacting with illegal funds.
• Attempting to hack the platform's systems.
• Manipulating affiliate or bonus offers.
• Operating an account on behalf of someone under 21 years of age.
• Collecting or sharing other users' personal information.

8. VIP Program and Loyalty Rewards

The 99bee VIP Program has four tiers determined by your activity and loyalty on the platform:

• Bronze: Up to 0.3% cashback per week.
• Silver: Up to 0.6% cashback per week.
• Gold: Up to 0.9% cashback per week.
• Platinum: Up to 1.2% cashback per week.

Advancement to a higher tier depends on your regular participation and betting activity on the platform. Cashback is added to your account automatically on a weekly basis. The Authority reserves the right to change the terms of VIP benefits, with advance notice given in such cases.

9. Responsible Gambling

99bee believes that online gaming is a form of entertainment — not a source of income. We always encourage responsible gaming.

9.1 Self-Imposed Limits

You can set the following self-imposed limits on your account:

• Daily, weekly or monthly deposit limits
• Session time limits
• Self-exclusion — suspending the account for a set period

9.2 Support

If you feel that gaming is having a negative impact on your life, please contact our support team. For more information, visit our Responsible Gaming page.

10. Privacy & Data Protection

The protection of your personal information is very important to us. The platform uses SSL encryption technology to keep all transactions and data secure.

Full details of how we collect, use and protect your information can be found in our Privacy Policy. By using the platform, you also agree to our Privacy Policy.

10.1 Purpose of Data Use

Your information will be used only for the following purposes:

• Account verification and management
• Transaction processing
• Fraud and forgery prevention
• Providing customer support
• Improving platform services
• Fulfilling legal obligations

11. Copyright & Intellectual Property

All content published on the 99bee website — including text, graphics, logos, icons, images, software and other elements — is the intellectual property of the authority. Reproducing, distributing or using these without prior permission is prohibited.

Game content from game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft and Spribe is protected under their respective intellectual property rights.

12. Limitation of Liability

99bee will not bear any liability in the following circumstances:

• If a game session or betting is disrupted due to an internet connection failure.
• If the service is interrupted due to force majeure events such as natural disasters, war or government restrictions.
• If account information falls into another person's hands due to the user's own negligence.
• If a transaction is delayed due to a fault with a third-party payment gateway.
• In cases of indirect loss, loss of profit or business loss.

In the event of any error or issue, 99bee's maximum liability will be limited to the amount of the transaction in question.

13. Account Suspension & Closure

13.1 Closure by the Authority

The authority may close an account without prior notice in the following circumstances:

• Serious breach of these terms and conditions.
• Evidence of fraud, forgery or bonus manipulation.
• Suspicion of money laundering.
• Court or government order.
• Prolonged inactivity.

13.2 Closure by the User

You may request to close your account at any time by contacting our support team. All pending wagering requirements will be reviewed before closure. Any valid balance will be returned.

14. Changes to Terms

99bee reserves the right to change, add to or amend these terms and conditions at any time. For significant changes, we will publish a notice on the platform or inform you by email.

If you continue to use the platform after changes have been made, you will be considered to have agreed to the new terms and conditions. It is therefore recommended that you read this page on each visit. The date of the last revision of the terms and conditions will be displayed at the top of this page.

15. Dispute Resolution

If you have a complaint or dispute, please contact our customer support team first. We endeavour to resolve all complaints with honesty and impartiality.

15.1 Complaints Process

• Step one: Notify the support team via live chat.
• Step two: If unresolved, send a detailed complaint by email.
• We are committed to resolving all complaints as quickly as possible.

15.2 Applicable Law

These terms and conditions and any dispute arising from them will be governed by the laws of the operating jurisdiction of the platform.

16. Contact Information

If you have any questions or comments about these terms and conditions, please contact us:

• Live Chat: 24/7 support in Bengali — log in to the platform and click the chat button at the bottom.
• Email: [email protected]

Our support team is available 24 hours a day, seven days a week to assist you.