🛡 Responsible Gaming

Play with joy, stay safe

99bee believes that entertainment is meaningful only when it is enjoyed in a controlled and mindful way. Your safety is our highest priority.

What is responsible gaming and why does it matter?


At 99bee, we want every player to have a healthy and enjoyable experience. Responsible gaming means understanding your own ability and limits, planning ahead, and enjoying betting or casino games for entertainment. It is not a source of income but a form of entertainment — keeping this in mind at all times is important.

When someone starts playing beyond their budget, keeps placing bets to try to recover lost money, or focuses only on gaming instead of spending time with family — that is when it becomes a problem. 99bee is committed to raising awareness about these kinds of unhealthy habits.

Our platform has several protective tools — such as deposit limits, time-outs, and self-exclusion — that will help you stay in control of your gaming. On this page you can learn in detail how 99bee works alongside you to create a safe and responsible gaming environment.

Responsible gaming is not the player's responsibility alone — it is a shared effort. If you experience any difficulty, our support team is always ready to help you in Bengali via 24/7 live chat.

21+

For adults only

Registration and betting at 99bee are only for those aged 21 and above. We strictly prohibit minors from opening accounts and confirm age through verification. Keeping minors away from gaming is our firm position.

Our protective tools


Deposit Limit

Set the maximum amount you want to deposit per day, per week, or per month — entirely on your own terms. Once this limit is set, there is no way to go beyond your budget. You can change or reduce this limit at any time from your account settings.

Time-Out Feature

If you feel you need a short break, you can temporarily close your account for a set period — such as 24 hours, 7 days, or 30 days. During this break you will not be able to log in or place bets. Once the break ends, your account is reactivated automatically.

Self-Exclusion

If you realize that gaming is becoming harmful to you, you can choose a long-term self-exclusion. Selecting this option will completely deactivate your account for a set period and it cannot be reactivated easily.

Session Reminder

When you play for an extended time, our system will automatically remind you. Once a set time has passed, a notification will appear so you stay aware and can take a break if needed. Awareness is the key to responsible gaming.

Gaming History and Balance Tracking

Your complete transaction and betting history is stored in your account. You can view at any time how much you have deposited, won, or lost. This information will help you maintain an accurate picture of your spending.

24/7 Bengali Support

Our support team is with you around the clock for any gaming-related concerns or problems. Chat with us in Bengali on live chat or reach out by email. We are here only to help, without any judgment.

Warning signs of problem gambling


If you notice any of the following signs in yourself, seek support or take a break quickly:

  • Placing more bets to recover lost money
  • Continuously increasing the amount spent on betting or gaming
  • Hiding your gaming from family and friends
  • Feeling unable to stop playing
  • Betting with money meant for household expenses
  • Gaming disrupting your sleep, work, or studies
  • Feeling restless or irritable when unable to play
  • Taking on debt or borrowing money to play

Good habits for healthy gaming


Responsible players generally follow these principles:

  • Play only for entertainment, not as a source of income
  • Stay within a budget set in advance
  • Take regular breaks and keep session time limited
  • Do not play when stressed or feeling low
  • Do not place bets while intoxicated or fatigued
  • View losses as the cost of entertainment
  • Always put family and work before gaming
  • Seek support right away if a problem arises

How to activate limits and protection


01

Log in to your account

Log in to your account on 99bee and click the profile icon at the top right.

02

Open Settings

Go to the "Account Settings" or "Responsible Gaming" section where you will find all protective tools.

03

Set your preferred limits

Deposit limit, session time, time-out, or self-exclusion — choose the option that suits your needs.

04

Get support

If you cannot find an option or need help, contact our Bengali-speaking team on live chat.

About deposit and withdrawal limits


For responsible budget management, the minimum deposit at 99bee is just ৳200. This low amount is set intentionally so that players are not encouraged to deposit excessively large sums. The minimum withdrawal limit is ৳500.

This limit applies across all methods — bKash, Nagad, Rocket, and Upay. Standard withdrawal time is between 30 minutes and 3 hours, giving you adequate control over your transactions.

Remember: gambling always carries a risk of financial loss. Never bet with money whose loss would cause difficulty in your daily life.

Protection for minors


99bee strictly prohibits registration and gaming for anyone under 21. Age is verified at registration and additional identity verification may be requested in suspicious cases.

If you have children or teenagers at home, use parental control software on your device. Never share your login credentials with minors and always log out after a gaming session.

Frequently Asked Questions


Log in to your account and go to the "Settings" or "Responsible Gaming" section. There you will find options to set a daily, weekly, or monthly deposit limit. Lowering a limit takes effect immediately; increasing a limit may require a waiting period. Contact us on live chat for any assistance.

Your account cannot be reactivated before the self-exclusion period ends. After it ends, you will need to submit a new request voluntarily — it does not restart automatically. This process is intentionally kept difficult so that you make the decision with enough thought.

A time-out is a short-term break — usually from 24 hours up to 30 days. It is for taking a temporary pause. Self-exclusion is a long-term restriction, where your account is completely closed for a set extended period. If you feel you have a gaming problem, self-exclusion is the right step.

No. The minimum age to play at 99bee is 21. Even if you are 18 or older, anyone under 21 cannot register or place bets. This policy is strictly enforced for the Bangladesh market.

First, contact our 24/7 live chat — we can help you in Bengali. You can also email us at [email protected]. For professional mental health support, we recommend reaching out to Bangladesh's public health services or a trusted counsellor.

No. While a self-exclusion or time-out is active, no promotional offers, bonuses, or notifications are sent to you. Your protection is our only focus during this time.

Enjoy safely,
play responsibly

May your entertainment at 99bee always be enjoyable and controlled. Browse our games section or read the FAQ for any questions.

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